Contact Support
If a bonus did not credit, a withdrawal is stuck or something looks wrong with your balance, Dolly Casino support is there to fix it. The help desk is the first port of call.
- Live Chat: Fastest for everyday questions. Available 24/7 in the lobby for logged-in players.
- Email: For verification, payout escalations or anything you want in writing — [email protected]
- Responsible Gambling: You can request limits, cooling-off or self-exclusion; the team will apply it.
Keep your message short: what went wrong, when, and which game or section. That gives the agent enough to pull logs and resolve the issue.
